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Our Services

Our services are a product of almost fifteen years of professional work developing solutions in the IT field.  We take the time to listen to your needs, develop a plan of action, and follow through with high quality and well documented solutions. 

Systems Integration

System integration is a time consuming and difficult part of any system implementation. Hospitals in particular often have a wide array of mission critical systems that need to be interconnected and function as a unit in real-time. Industry standards such as HIPAA and HL7 help to clarify communications, but also add to complexity.

Concern Software Systems can become an important part of your implementation team, our years of experience and our documentation and management tools help keep the process clear and simple. When you go-live you'll have a central management portal where all the information on your interconnected systems resides. You'll find that because all of your systems are interconnected that this portal is also the best single point of understanding your complex application ecosystem.

Below are some of the systems integration engines we have worked with

  • Microsoft Biztalk Server
  • Summit Connect
  • Mirth Interface Engine

Custom Application Development

Custom software is important to many small to large sized businesses. Whether is it a complete customized line of business system, a customization or bolt-on to packaged software like PeopleSoft, or a small scale business solution that fills in the gaps between off-the-shelf software and your business needs.

Because we do more than simply write software, at Concern we will always conduct a preliminary investigation of what's available on the market vs. what your organization's software needs are. This is part of the Vision/Scope analysis that we do for all of our projects. It will prevent needlessly re-inventing what's already been done and it might save you a lot of time and money.

When we're engaged in a development project with your organization you can expect full functional specifications on any project slated to involve 40 or more hours of development time. We know from experience that the time taken to flesh out ideas and refine requirements during functional spec. writing results in more predictable delivery times and higher quality software.

Quality means testing to Concern Software. You can expect to see testing time included in our project plans. Also, because we know that sometimes bugs don't become apparent until months of system use, we always include support time and bug fix & enhancement time in our contracts.  When we hand off a system to our clients we want them to know they have a partner for the lifetime of the application.

Business & Systems Analysis

Analysis and critical thinking should be part of any IT project. Sometimes it helps to have a pair of fresh eyes review an old problem in your organization, or perhaps you need help with workflow design or product selection. These are the kind of "soft skills" that Concern Software provides in any engagement, but we can also provide more detailed analysis and complete reviews of your business processes.

We have conducted surveys for in-house IT departments, provided product and vendor selection advice, functional and technical specifications, database design, etc. We provide clear, accurate, and exhaustive reports and presentations to help you make your business case.