Custom software is important to many small to large sized businesses. Whether is it a complete customized line of business system, a customization or bolt-on to packaged software like PeopleSoft, or a small scale business solution that fills in the gaps between off-the-shelf software and your business needs.
Because we do more than simply write software, at Concern we will always conduct a preliminary investigation of what's available on the market vs. what your organization's software needs are. This is part of the Vision/Scope analysis that we do for all of our projects. It will prevent needlessly re-inventing what's already been done and it might save you a lot of time and money.
When we're engaged in a development project with your organization you can expect full functional specifications on any project slated to involve 40 or more hours of development time. We know from experience that the time taken to flesh out ideas and refine requirements during functional spec. writing results in more predictable delivery times and higher quality software.
Quality means testing to Concern Software. You can expect to see testing time included in our project plans. Also, because we know that sometimes bugs don't become apparent until months of system use, we always include support time and bug fix & enhancement time in our contracts. When we hand off a system to our clients we want them to know they have a partner for the lifetime of the application.